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Terms & Conditions

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Terms and Conditions – R&R HVACR

Effective Date: October 2025
Last Updated: January 2026

These Terms and Conditions (“Terms”) govern all services provided by R&R HVACR  and the use of our website, services, and communications. By scheduling service, requesting an estimate, or using our website, you agree to these Terms.

Services Provided

R&R HVACR provides heating, ventilation, air conditioning, and refrigeration inspection, maintenance, repair, and installation services. All services are subject to availability, site conditions, and customer approval.

Estimates & Pricing

  • Estimates are based on visual inspection and information available at the time of service.

  • Pricing may change if additional issues are discovered during service.

  • Estimates are not guarantees and final charges may vary.

  • Written approval may be required before proceeding with repairs or installations.

Payments

  • Payment is due upon completion of service unless otherwise agreed in writing.

  • Accepted payment methods: [cash, credit/debit cards, checks, online payments].

  • Late or unpaid balances may result in service suspension, additional fees, or collection efforts.

Service Calls & Diagnostics

  • Diagnostic and service call fees apply and are non-refundable once the technician has been dispatched or services performed.

  • Payment is required regardless of whether repairs are authorized.

Cancellations & Rescheduling

  • Appointments must be canceled or rescheduled with at least [24–48 hours] notice.

  • Late cancellations or missed appointments may result in a service fee.

Parts, Equipment & Warranties

  • Parts and equipment may be covered by manufacturer warranties only.

  • Labor warranties, if offered, are limited and specified in writing.

  • R&R HVACR is not responsible for manufacturer defects beyond facilitating warranty claims.

Customer Responsibilities

Customers agree to:

  • Provide safe, clear access to equipment and work areas

  • Disclose known issues, prior repairs, or system modifications

  • Ensure utilities (power, gas, water) are available for service

R&R HVACR may refuse or stop work if conditions are unsafe.

Limitation of Liability

To the fullest extent permitted by law:

  • R&R HVACR is not liable for indirect, incidental, or consequential damages.

  • Liability for any claim shall not exceed the amount paid for the specific service provided.

  • We are not responsible for pre-existing conditions, system age-related failures, or hidden defects.

Property Damage

While reasonable care is taken, R&R HVACR is not responsible for damage caused by:

  • Pre-existing structural, electrical, or mechanical issues

  • Aged or deteriorated equipment

  • Conditions outside our control

Website Use

All website content is for informational purposes only and may change without notice. Unauthorized use, copying, or distribution of website content is prohibited.

Privacy

Use of our website is also governed by our Privacy Policy, which outlines how personal information is collected and used.

Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.

Changes to Terms

R&R HVACR reserves the right to update these Terms at any time. Updated versions will be posted on our website and apply to future services.

Contact Information

For questions regarding these Terms and Conditions, please contact:

R&R HVACR
Phone: 585-813-6192
Email: rrhvacservices.2025@gmail.com

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